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Description

A great opportunity to work with a world- renowned Manufacturer in the automotive sector. This will be leading the development of the CRM customer contact strategy. This is an initial long-term contract with the potential to be made permanent at the end!

This role will be flexible hybrid working  50/50 between the Bracknell HQ and the rest of the time remote.

The Role – CRM Manager

  • Taking ownership of the client’s CRM customer contact strategy
  • Implement a personalised CRM engagement programme to support customers through the ecommerce channel
  • Analysing data to make key decisions based on ROI
  • Creating a new customer journey for the business using strategic thinking

Requirements- CRM Manager

  • A customer orientated mindset to optimise customer satisfaction
  • Experience of creating a start-up CRM strategy
  • Ideally have previous experience of using salesforce
  • Passionate about facts and numbers
  • Previous experience of liaising with agencies

Location

This position will be working in a hybrid setup 50% between home and office. This can be extremely flexible as it’s done on a monthly basis. For example 2 weeks remote, 2 weeks in the office. The office is within reasonable commute of Reading, Acton, Wokingham, Windsor, Farnborough, Slough and Maidenhead.

Information

Please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period.


Please upload a Microsoft Word version of your CV where possible as this will speed up our internal matching process.


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